Our Story

Trusted by 10,000+ pet owners all across the USFull refund if your letter doesn't workRated 4.9 stars
An illustrated woman and her support dog looking through a photo album beside a timeline of their story
Our story in numbers

Our Impact So Far

ESA Letters Issued

Approval Rate

States Covered

Years of Service

Our Mission

Removing Barriers Between People & Their Support Animals

Too many people with genuine mental health needs are denied the comfort and support of their animals because they don't know their rights or can't access a licensed professional to evaluate them.

PetHousingRights was built to fix that. Our telehealth platform connects patients with state-licensed mental health professionals in minutes — no insurance required, no waiting rooms, no judgment.

We've helped over 12,000 patients in all 50 states exercise their rights under the Fair Housing Act. And we're just getting started.

An illustrated couple walking through an open doorway with their two support dogs
Our Process

How We Ensure Legal Compliance

Our evaluation methodology is built to meet the strictest state and federal requirements — including California AB 468, ADA, and Fair Housing Act standards.

01

Proper Clinical Evaluation

Every PetHousingRights evaluation is conducted by a licensed mental health professional (LMHP) who reviews your history, symptoms, and therapeutic need before any letter is issued.

02

State Licensure Verification

Every provider in our network is verified to hold an active, unencumbered license in the state where you reside. We check licensure status regularly and remove providers who let licenses lapse.

03

HIPAA-Compliant Record Keeping

Your evaluation records are stored in encrypted, HIPAA-compliant systems. We never sell your data, and you can request deletion at any time.

04

Legally Compliant Documentation

PetHousingRights letters include every required element: provider name, license number, license type, state of licensure, and official letterhead — meeting standards like California AB 468.

What We Stand For

Compassionate Care

We believe mental health access should never be complicated. Every patient deserves warmth, speed, and professionalism.

Legal Integrity

Every letter is issued by a state-licensed mental health professional, fully compliant with HIPAA and the Fair Housing Act.

Speed & Convenience

No waiting rooms. No long delays. Most patients receive their ESA letter the same day as their consultation.

Patient-First Always

Our team of licensed professionals and support staff work tirelessly to put your needs and your pet's wellbeing first.

Content Standards

Our Editorial & Content Policy

All educational content on PetHousingRights — including blog posts, state guides, and resource articles — is reviewed by licensed mental health professionals for clinical accuracy. We follow strict editorial guidelines to ensure our information is current, accurate, and legally compliant.

HUD Guidelines

Fair Housing Act compliance

ADA.gov

Service animal laws

State Licensing Boards

Provider verification

HIPAA Compliant

Patient data protection

Two illustrated professionals reviewing documents together with a support dog beside their desk
  • All clinical content reviewed by licensed LMHPs
  • State law information updated regularly for 2026
  • Sources cited to HUD, ADA.gov, and state housing agencies
  • No sponsored content on medical or legal information
  • Corrections policy — errors corrected within 48 hours
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